Privacy Policy

 

Acacia Languages offers online learning services provided to users (“User”). For doing so, we collect personal data from our customers, in accordance with the European General Data Protection Regulation (GDPR) and the provisions of the U.K. Data Protection Act. This Privacy Policy (“Terms”) governs the collection and processing of the data submitted by the User to obtain the Services, in accordance to the previously mentioned european regulations. These standard terms shall exclusively apply, save as varied by express agreement accepted in writing by both parties.

CONFIDENTIALITY

 

To safeguard the confidentiality of the User’s personally identifiable information, Acacia languages utilize sophisticated security techniques and procedures. Acacia Languages makes every effort to protect data against loss and unauthorized access.

Despite these security procedures and practices, as is the case with all computer networks connected to the Internet, Acacia Languages cannot guarantee the security of the User’s personal information or any other information provided over the Internet and will not be responsible for breaches of security. No method of transmission over the Internet, or method of electronic storage, is 100% secure. 

This privacy statement applies only to information collected by the Acacia Languages Website.

 

PROTECTION OF CHILDREN’S INFORMATION

Acacia Languages is committed to protecting the privacy of children. Our Website is  not designed or intended to attract children under the age of 18. We do not knowingly collect or solicit personal information from any person we actually know is under the age of 18, unless we first obtain permission from that child’s parent or legal guardian.

CONTACT FORM AND DATA GIVEN BY THE USER

  1.  WHO WE SHARE THE USER’S INFORMATION WITH
  2. TESTIMONIALS
  3. COMMUNICATIONS FROM THE WEBSITE
  4. CHANGES TO THE PRIVACY POLICY
  5. CONTACT
  6.  
  7. For questions regarding this Policy or about the privacy practices, please contact Acacia Languages at:
  8. Address: 3 Goodchild Road, N4 2BL London

    Phone: +44 734 075 8556

    Email: [email protected]

  9. LAW AND JURISDICTION

When registering online, the User agrees to provide true, accurate, up-to-date and complete personal information as required in the contact form. In particular, the User agrees not to create a false identity. The User agrees to update as may be necessary from time to time the details given at the time of registration without delay.

The rights of access to and use of the Services are strictly personal and non-transferable. 

When the User is asked for personal information, the requested information is necessary for the performance of Acacia Languages Services. 

Acacia Languages respects the User’s privacy and does not sell, rent or trade the User’s name or personal details to other organizations or use them for marketing purposes. 

User’s name, last name, e-mail, phone, gender, date of birth, country (code), city address, address 2, province, region, timezone, skype id, will be posted in the user’s profile (if provided), which will be available only to our Company..

We use the collected information to:

  1. Deliver the Services that the User has requested and tailor them to the Users needs (billing, identification and authentication);

  2. Contact the User about her/his use of the Services;

  3. Manage Acacia Languages business;

  4. Access to Personal Information.

If the User’s personally identifiable information changes, the User may correct or amend some of her/his personal information by requesting it. 

The User can ask to delete her/his personal data collected by contacting Acacia Languages.

Acacia Languages will retain the User’s information for as long as needed to provide Services to the User, comply with legal obligations, resolve disputes, and enforce agreements. 

4) Who Acacia Languages Shares The User’s Information With

To ensure the quality of our Services, we may provide the results of the User’s placement, progress and achievement tests, and the User’s activity results to create pedagogical reports for the Acacia Language teacher assigned to the User.

Acacia Languages may also disclose the User’s personal information as required by law, such as to comply with a subpoena, or similar legal process and/or when we believe in good faith that disclosure is necessary to protect our rights, protect the User’s safety or the safety of others, investigate fraud, or respond to a government request.

Acacia Languages may also disclose the User’s personal information to any other third party with the prior consent of the User to do so.

5) Testimonials

We may post User testimonials on our Website which may contain personally identifiable information. Publication of testimonials is subject to the User’s prior written consent. If the User wishes to have her/his testimonial removed she/he shall contact us 

6) Communications from the Website

The User may at any time unsubscribe from any promotional email sent from the Acacia Languages Website, by simply clicking on the unsubscribe link included at the bottom of each such email Acacia Languages sends.

We will send to the User strictly service-related announcements when it is necessary to do so. These are not promotional in nature.

7) Changes to the Privacy Policy

If Acacia Languages makes any material changes to these terms and conditions, it will notify the User by email or by posting a prominent notice on the Website prior to the change becoming effective. We encourage the User to periodically review this page for the latest information on our privacy practices.

8) Contact

For questions regarding this Policy or about the privacy practices, please contact Acacia Languages at:

Address: 3 Goodchild Road, N4 2BL London

Phone: +44 734 075 8556

Email: [email protected]

 

9) Law and Jurisdiction

 

These terms and conditions will be governed by and construed in accordance with English law, and any disputes relating to these terms and conditions will be subject to the exclusive jurisdiction of the courts of Berne.

Comments

When visitors leave comments on the site we collect the data shown in the comments form, and also the visitor’s IP address and browser user agent string to help spam detection.

An anonymised string created from your email address (also called a hash) may be provided to the Gravatar service to see if you are using it. The Gravatar service Privacy Policy is available here: https://automattic.com/privacy/. After approval of your comment, your profile picture is visible to the public in the context of your comment.

Cookies

This website uses cookies to keep our sites reliable and secure and to collect information about how you interact with our website. We use this information in order to improve and customise your browsing experience and personalise advertising. 

If you select “I agree”, you accept this. If you select “Deny” we will use only the essential cookies. Select “Set preferences” for further details and to manage your options. You can adjust your preferences at any time. 

To find out more about the cookies we use, see our Privacy Policy (link a la política de privacidad).

If you leave a comment on our site you may opt in to saving your name, email address and website in cookies. These are for your convenience so that you do not have to fill in your details again when you leave another comment. These cookies will last for one year.

If you visit our login page, we will set a temporary cookie to determine if your browser accepts cookies. This cookie contains no personal data and is discarded when you close your browser.

When you log in, we will also set up several cookies to save your login information and your screen display choices. Login cookies last for two days, and screen options cookies last for a year. If you select “Remember Me”, your login will persist for two weeks. If you log out of your account, the login cookies will be removed.

If you edit or publish an article, an additional cookie will be saved in your browser. This cookie includes no personal data and simply indicates the post ID of the article you just edited. It expires after 1 day.

Embedded content from other websites

Articles on this site may include embedded content (e.g. videos, images, articles, etc.). Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website.

These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content, including tracking your interaction with the embedded content if you have an account and are logged in to that website.

Who we share your data with

If you request a password reset, your IP address will be included in the reset email.

How long we retain your data

If you leave a comment, the comment and its metadata are retained indefinitely. This is so we can recognise and approve any follow-up comments automatically instead of holding them in a moderation queue.

For users that register on our website (if any), we also store the personal information they provide in their user profile. All users can see, edit, or delete their personal information at any time (except they cannot change their username). Website administrators can also see and edit that information.

What rights you have over your data

If you have an account on this site, or have left comments, you can request to receive an exported file of the personal data we hold about you, including any data you have provided to us. You can also request that we erase any personal data we hold about you. This does not include any data we are obliged to keep for administrative, legal, or security purposes.

Where we send your data

Visitor comments may be checked through an automated spam detection service